The Aged Care Act 2024 will come into effect on 1 November 2025. This landmark legislation introduces a comprehensive reform of the aged care sector, establishing a new regulatory framework that emphasises person-centred care, client rights, and enhanced quality standards for all approved providers.
In alignment with these significant changes, Resthaven is undertaking a strategic restructure of our community services operations to ensure full compliance with the new legislative requirements and future service delivery models.
We are excited to invite you to express your interest for the roles below. You can express your interest for more than one position, noting that you will need to complete a separate EOI for each role.
If you have any questions, please contact Esteban Rodriguez, Recruitment Business Partner at Esteban.rodriguez@resthaven.asn.au
The Direct Service Manager works closely with the Care Partner and Home Support Worker teams to deliver care and services to individuals who have been approved for Home Care Programs or Private Funded Services with a focus on enhancing independence for each individual and supporting them to achieve their personal goals.
The Customer Service Manager plays a pivotal role in ensuring exceptional service delivery across Resthaven community programs. This role oversees client engagement, staff coordination, and administrative processes to support high-quality, person-centred care. The Manager fosters a culture of empathy, responsiveness, and continuous improvement in alignment with organisational values and aged care standards.
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