We have an exciting new position available at Resthaven for a Hospitality Services Manager!

Reporting to the Senior Manager Residential Services, this is a key role based in head office and supporting our Residential Services sites and Retirement Living.

This is a full-time permanent position and will suit candidates wanting to lead and innovate through hospitality services in aged care. Your experience and capabilities will contribute to key areas of Resthaven’s Hospitality Services and strongly impact business improvements. Have pride and satisfaction knowing that your professionalism and knowledge will positively impact the lives of older people.

We will support you to further enhance services to older people, with a focus on an excellent dining experience for residents and quality hotel services. Secure, flexible work with professional development and generous employee benefits.

Enjoy the culture of mutual respect with work flexibility. It is the perfect way to enjoy work/life balance.

If this sounds like you, we would like to hear from you!

 About Resthaven

Resthaven was established in 1935 and is one of a select few providers to offer the full range of aged care services. Proudly South Australian, Resthaven is a financially independent, not-for-profit charity associated with the Uniting Church in Australia. Find meaningful connections and work with purpose as you are supported to develop in your role.

 Essential Criteria:

• Qualifications & Compliance:
  Holds relevant hospitality qualifications, Food Safety certification, and a Driver's License, with strong knowledge of WHS, aged care standards, and regulatory compliance.
• Leadership & Service Development:
  Leads diverse teams and collaborates across services to deliver high-quality hospitality, drive innovation, and ensure consistent standards and operational excellence.
• Quality & Continuous Improvement:
  Oversees the provision of quality services using audits, feedback, and data to drive improvements and meet resident expectations.
• Stakeholder Engagement:
  Effectively communicates and collaborates with residents, families, staff, and external partners to support service quality and sector innovation.
• Planning & Project Management:
  Skilled in project delivery, flexible leadership, policy development, and risk management, with a strong focus on staff development and continuous improvement.

Benefits: 

Resthaven offers a supportive and richly diverse and inclusive community where everyone's uniqueness is valued.  As part of the Resthaven team you will have access to:

• Attractive salary and working conditions
• Access to salary packaging to increase your take home pay and other discounts via our provider
• Four free Physiotherapy Treatments per financial year
• Access to professional development fund to continue your learning
• EAP program and support for you and your family
• Flexible and supportive team environment

If you live our values of trust, dignity and choice, open the door to a meaningful career with Resthaven

Applications close: 9am Tuesday 6 May 2025

For enquiries please contact Kelli Witt, Recruitment Business Partner – kelli.witt@resthaven.asn.au