Adaptability, motivation and growth; enjoy the satisfaction of making a meaningful difference in the lives of older people and their families.

Are you passionate about customer service and supporting older people and their families through important life decisions?

Join Resthaven as an Accommodation Enquiries Coordinator based in our modern head office on the edge of the city at Wayville. In this key role, you will guide prospective residents and families through the residential aged care admissions journey, helping them access the right care and accommodation support. Working closely with residential sites and stakeholders, you will build trusted relationships, coordinate accommodation enquiries and contribute to positive customer experiences and occupancy outcomes.

This is a permanent full-time opportunity to join a respected South Australian aged care provider where your work genuinely matters.

About Resthaven

Resthaven is one of South Australia’s largest not-for-profit providers, so you will personally benefit from our secure work environment, with professional development opportunities and generous employee benefits.

Benefits

Resthaven offers a supportive and richly diverse and inclusive community where everyone's uniqueness is valued. As part of the Resthaven team you will have access to:

• Attractive salary and working conditions.
• Access to salary packaging to increase your take home pay and other discounts via our provider.
• Four free Physiotherapy Treatments per financial year
• Access to professional development fund to continue your learning.
• EAP program and support for you and your family
• Flexible and supportive team environment

Essential requirements

• Knowledge and understanding of Residential Aged Care legislation, admissions and accommodation processes.
• Highly developed communication, interpersonal and customer service skills, with the ability to build rapport and engage confidently with older people, families, representatives and stakeholders during sensitive and complex conversations.
• Demonstrated ability to work collaboratively, manage competing priorities and maintain attention to detail in a fast paced and changing environment.
• Strong organisational skills, with the ability to work independently, meet deadlines and maintain confidentiality when handling sensitive information.
• Competent in the use of Microsoft Office products, particularly word processing, spreadsheets and presentation software.
• Ability to work in a safe manner in accordance with Resthaven Work Health and Safety policies and procedures.
• Current driver’s licence, with some travel required to support Accommodation Enquiries services in regional areas.

For enquiries, please contact Kelli Witt, Senior Recruitment Business Partner - kelli.witt@resthaven.asn.au

Please apply online, applications close Friday, 5 June at 5pm.

If you live our values of Trust, Dignity, and Respect, open the door to a meaningful career with Resthaven.