As a Resthaven Customer Service Manager, Western Community Services, you will enjoy working in a supportive and collaborative setting, using your leadership skills to support our community services teams. 

This role is offered as a permanent full-time position, and is located at our Community Services office at Woodville. 

The role is responsible for ensuring that:

• Person-centered care and services are delivered to individuals accessing our services
• Provision of administrative and customer intake support that is aligned with Resthaven’s values and purpose
• Services are coordinated, timely and personalized
• Business outcomes are realized
• A positive team culture is fostered and supports person centred service delivery

Essential Criteria: 

• Completion of formal training in management practices and/or experience in a similar management role.
• Experience working in an environment of community care.
• Ability to provide leadership that motivates your team to ensure the provision of quality client focused services.
• A degree or qualifications in a relevant health science or equivalent experience.
• Comprehensive knowledge of Home Care Standards
• Drivers licence 

Resthaven can offer:

• Attractive salary and working conditions.
• Access to salary packaging to increase your take home pay and other discounts via our provider.
• Access to professional development fund to continue your learning.
• Salary Sacrifice Motor Vehicle 

Applications close 9am Monday 18th May 2026.

If you live our values of trust, dignity and respect, open the door to a meaningful career with Resthaven.